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Customer Service Quarterly KPI Underlying Data Q1 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

Spend over £25,000 in HM Revenue & Customs

The spreadsheets below set out monthly details of HM Revenue and Customs (HMRC) spend with suppliers covering transactions over £25,000. Revenue and Customs Digital Technology Services Limited...

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

Customer Satisfaction - National Archives UK Government Web Archive

Customer Satisfaction figures for the National Archives UK Government Web Archives from December 2017

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Northern Ireland Statistics and Research...

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Finance and Personnel (Northern...

Customer details (including learners' records and exam registrations)

British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems

Joint Approvals Unit for Periodic Training Centre, Customer Relationship Management Data

Joint Approvals Unit for Periodic Training (JAUPT) centre & course approvals - organisation & approved centre name & address, contact email & telephone no, nature, business size...

Debt Management Matching Scans

Customer level data that have been data matched giving details of any benefits debtors who are in receipt in order for Debt department to set up recovery. Location: GB wide data Time Period: 14...

NIW CUSTOMER COMPLAINTS DATA FOR CCNI 2019 2020

NI Water Annual Information Return 2019 2020 Table 5A Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland (total)

Footfall in Customer Centre - % served within target wait time

Footfall in Customer Centre - % served within target wait time

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

NI Water Key Outputs Customer Service - 1 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 1 2019 2020

NI Water Key Outputs Customer Service - 2 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 2 2019 2020

NI Water's AIR submission to NIAUR regarding Customer Service

NI Water's Annual Information Return submission to NIAUR regarding Customer Service - 1