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- Published by:
- City of York Council
- Last updated:
- 08 July 2025
Footfall in Customer Centre - Average wait time (Minutes)
- Published by:
- The National Archives
- Last updated:
- 07 March 2014
Details of Customer Feedback and Complaints - The National Archives Public Services
- Published by:
- Cabinet Office
- Last updated:
- 07 January 2014
The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.
Source: Cabinet Office (CO)
Publisher: DCLG Floor...
- Published by:
- HM Revenue and Customs
- Last updated:
- 30 June 2026
The spreadsheets below set out monthly details of HM Revenue and Customs (HMRC) spend with suppliers covering transactions over £25,000.
Revenue and Customs Digital Technology Services Limited...
- Published by:
- Home Office
- Last updated:
- 07 January 2016
This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...
- Published by:
- The National Archives
- Last updated:
- 14 February 2019
Customer Satisfaction figures for the National Archives UK Government Web Archives from December 2017
- Published by:
- Department of Finance and Personnel
- Last updated:
- 08 July 2026
Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication.
Source agency: Finance and Personnel (Northern...
- Published by:
- Northern Ireland Statistics and Research Agency
- Last updated:
- 08 July 2026
Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication.
Source agency: Northern Ireland Statistics and Research...
- Published by:
- Environment Agency
- Last updated:
- 07 April 2026
This Event Duration Monitoring (EDM) dataset relates to the performance of storm overflows in England. Data are provided by Water and Sewerage Companies (WaSCs) to the Environment Agency each year...
- Published by:
- British Council
- Last updated:
- 10 February 2016
British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems
- Published by:
- City of York Council
- Last updated:
- 08 July 2025
Footfall in Customer Centre - % served within target wait time
- Published by:
- Department for Environment, Food and Rural Affairs
- Last updated:
- 25 July 2025
This dashboard shows information about how the Waste: generic operator returns service is currently performing.
This is a "beta" service.
The dashboard shows number of digital transactions, total...
- Published by:
- Driving Standards Agency
- Last updated:
- 19 December 2013
Legacy Expenses and Benefits Return to HMRC including - Employee name, national insurance number, pay reference number, Bank Account, Tax Details, Deductions, Date of Birth etc
- Published by:
- UK Commission for Employment and Skills
- Last updated:
- 10 February 2016
This dataset, which is updated daily, covers organisations at all stages of their Investors in People Journey (Lead, Working with, Accredited). It provides details of customers since Investors in...
- Published by:
- Education and Skills Funding Agency
- Last updated:
- 12 December 2013
The RBF annual data return is a voluntary collection from institutions with an allocation of RBF funding. The aim is to obtain data on the numbers of students supported in each of the defined...
- Published by:
- Scottish Government
- Last updated:
- 08 July 2026
Quarterly Statistics on care homes, home care, rapid response, direct payments and free personal and nursing care.
Source agency: Scottish Government
Designation: Official Statistics not...
- Published by:
- Department for Work and Pensions
- Last updated:
- 19 December 2013
Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...
- Published by:
- Environment Agency
- Last updated:
- 25 July 2025
The LIDAR Composite First Return DSM (Digital Surface Model) is a raster elevation model covering ~99% of England at 1m spatial resolution. The first return DSM is produced from the first or only...
- Published by:
- Environment Agency
- Last updated:
- 01 August 2025
The LIDAR Composite First Return DSM (Digital Surface Model) is a raster elevation model covering ~99% of England at 2m spatial resolution. The first return DSM is produced from the first or only...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The...
