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Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

NI 001 - Percentage of people who believe people from different backgrounds get on well together in their local area

People who believe people from different backgrounds get on well together in their local area. The indicator aims to measure the economic and cultural benefits of diversity are experienced by...

Normal background concentrations of contaminants (OGC WxS INSPIRE)

The BGS has been commissioned by Defra to provide guidance on what are 'normal' levels of contaminant concentrations in English soils in support of the revision of the Part 2A Contaminated Land...

% of residents who agree their local area is a place where people from different backgrounds get on well together - Agree (All Responses)

% of residents who agree their local area is a place where people from different backgrounds get on well together - Agree (All Responses) *This indicator is discontinued

NI 180 - The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year.

NI 001 - Percentage of people who believe people from different backgrounds get on well together in their local area

People who believe people from different backgrounds get on well together in their local area. The indicator aims to measure the economic and cultural benefits of diversity are experienced by...

Road Drainage Customer Enquiries

This dataset shows public enquiries and complaints of drainage issues recorded on public roads maintained by DfI Roads in Northern Ireland.

Passenger Transport Customer Satisfaction

Dataset containing results of the Bus User Satisfaction Survey that is carried out annually. The data shows how Leicester compares with other authorities in the overall satisfaction of bus...

ONS Mid-Year Population Estimates - Custom Age Tables

Excel Age-Range creator for Office for National Statistics (ONS) Mid year population estimates (MYE) covering each year between 1999 and 2016 These files take into account the revised...

Northern Ireland Water Drinking Water Quality Public Registers, Individual Customer Tap & Authorised Supply Point Results, & Drinking Water Quality Annual Reports

Summary Public Register results by Water Supply Zone, anonymised individual results for Customer Tap samples collected within Water Supply Zones and Authorised Supply Points, and Drinking Water...

VOA Council Tax - customer details

Reports from Local Authorities (or taxpayer themselves where we have contact). Updated: regularly

Customer Service help desk statistics

Service desk performance statistics against operational KPIs

VOA Council Tax - customer details

Reports from Local Authorities (or taxpayer themselves where we have contact). Updated: regularly

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

Degree attainment by socioeconomic background: UK, 2017/18 to 2020/21

This study supplies experimental statistics on the association between degree attainment (i.e. the proportion of first degree qualifiers awarded a first or upper second class) and our area-based...

Socio-economic survey of domestic groundwater handling and use for source customers in Kisumu, Kenya in 2014

This dataset contains the anonymised results of a survey of customers who buy groundwater for consumption in Kisumu, Kenya. Data includes information on the amount of water bought and ways in which...

NI 106 - Young people from low income backgrounds progressing to higher education

The gap between the proportion of 15 year olds eligible for FSM and those not eligible for FSM progressing to HE at age 18.

NI 106 Young people from low income backgrounds progressing to higher education

The gap between the proportion of 15 year olds eligible for FSM and those not eligible for FSM progressing to HE at age 18. Source: Department for Children Schools and Families (DCSF) Publisher:...