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National Archives - Calls to the Contact Centre

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

No cold-calling zones

No cold-calling zones within the Bristol boundary.No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.

Complaints - received 2015-16

Data with regard to all complaints received by the council in the 2015/16 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They...

Complaints - received 2014-15

Data with regard to all complaints received by the council in the 2014/15 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They...

Complaints - received 2017-18

Data with regard to all complaints received by the council in the 2017/18 financial year for both London Borough of Barnet and the Barnet Group. A complaint is any expression of dissatisfaction of...

Complaints - received 2016-17

Data with regard to all complaints received by the council in the 2016/17 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They...

Number of ICO cases received

Number of ICO cases received

Number of LGSCO cases received

Number of LGSCO cases received

Number of FOI reviews received

Number of FOI reviews received

Number of Child Complaints received

Number of Child Complaints received

Number of EIR reviews received

Number of EIR reviews received

Number of Adult Complaints received

Number of Adult Complaints received

Hospitality Received by FCO Ministers

Details of Hospitality received by FCO Ministers

FCO Special Advisers Hospitality Received

Details of Hospitality received by FCO Special Advisers

Call Recording System

Audio recording of customer calls made to the contact centre related to DSA services.

Carers receiving carer services

The number of carers receiving a carers break or specific carers service during the year following an assessment or review. Source: CSCI Performance Assessment Framework (PAF) Publisher: Commission...

No Cold Calling Zones

A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...

101 Call Handling

Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

Babergh District Council/Planning Applications Received

Planning Applications Received

Waveney District Council/Planning Applications Received

Planning Applications Received