National Archives - Calls to the Contact Centre

Published by:: The National Archives
Last updated:: 24 September 2020
Topic:: Government
Licence:: Open Government Licence

Summary

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and refers customers to other institutions, record offices and archives as appropriate. The link below provides details of the number of calls received and answered during 2018-19.

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Data links

Link to the data	Format	File added	Data preview
Download National Archives - Calls to the Contact Centre - 2020-21 , Format: XLS, Dataset: National Archives - Calls to the Contact Centre	XLS	24 September 2020	Not available
Download National Archives Calls to the Contact Centre - 2019-20 , Format: XLS, Dataset: National Archives - Calls to the Contact Centre	XLS	17 June 2020	Not available
Download Calls to the Contact Centre - National Archives - 2018-19 , Format: XLS, Dataset: National Archives - Calls to the Contact Centre	XLS	10 August 2018	Not available

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