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Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

NI 180 - The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year.

Road Drainage Customer Enquiries

This dataset shows public enquiries and complaints of drainage issues recorded on public roads maintained by DfI Roads in Northern Ireland.

Passenger Transport Customer Satisfaction

Dataset containing results of the Bus User Satisfaction Survey that is carried out annually. The data shows how Leicester compares with other authorities in the overall satisfaction of bus...

ONS Mid-Year Population Estimates - Custom Age Tables

Excel Age-Range creator for Office for National Statistics (ONS) Mid year population estimates (MYE) covering each year between 1999 and 2016 These files take into account the revised...

Deletions Database

Customer level data - this is a list of cases (customer names and National Insurance Numbers) that have been deleted due to exceptions with in the Debt Manager process. Location: GB wide data Time...

Northern Ireland Water Drinking Water Quality Public Registers, Individual Customer Tap & Authorised Supply Point Results, & Drinking Water Quality Annual Reports

Summary Public Register results by Water Supply Zone, anonymised individual results for Customer Tap samples collected within Water Supply Zones and Authorised Supply Points, and Drinking Water...

Exceptions to Cross-Government moratoria on Spend in DCLG

This dataset is a list of those items of spend that have been allowed in DCLG since the announcement (24 May 2010) of five cross-government moratoria: ICT spend above £1m; Advertising &...

Water Abstraction Licence Application Locations (except Public Water Supplies)

Locations of Abstraction License applications, issued under the Water Abstraction and Impoundment (Licensing) Regulations (Northern Ireland) 2006 (as amended).

Exceptions to cross government moratoria on spend in CO

To help tackle the budget deficit, the government introduced a new and ambitious approach to take out costs and waste in central government operations in order to protect essential jobs and...

Exceptions to Cross-Government moratoria on spend in Defra

This dataset is a list of those items of spend that have been allowed in Defra since the announcement (24 May 2010) of five cross-government moratoria: ICT spend above £1m; Advertising &...

VOA Council Tax - customer details

Reports from Local Authorities (or taxpayer themselves where we have contact). Updated: regularly

Customer Service help desk statistics

Service desk performance statistics against operational KPIs

VOA Council Tax - customer details

Reports from Local Authorities (or taxpayer themselves where we have contact). Updated: regularly

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

Socio-economic survey of domestic groundwater handling and use for source customers in Kisumu, Kenya in 2014

This dataset contains the anonymised results of a survey of customers who buy groundwater for consumption in Kisumu, Kenya. Data includes information on the amount of water bought and ways in which...

MOD exceptions to spending controls for January to December 2020

Reports on departmental exemptions to spending controls (moratoria).

MOD exceptions to spending controls for January to December 2014

This dataset is a list of those items of spend that have been allowed in the Ministry of Defence since the announcement (24 May 2010) of five cross-government moratoria: ICT spend above £1m;...