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Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

Help to Buy Equity Loan Scheme, by district (Total Equity Loans & Equity Loans First Time Buyers)

This data set contains Help to Buy: Equity Loan statistics at local authority level and includes total equity loans and equity loans to first time buyers . For data released from 5 March 2015...

% of Talkabout panel confident they could find information on support available to help people live independently

% of Talkabout panel confident they could find information on support available to help people live independently. This is a measure of the Talkabout panel members that feel confident they could...

% of Talkabout panel who think that the council and partners are not doing well helping to reduce carbon footprint

% of Talkabout panel who think that the council and partners are not doing well helping to reduce carbon footprint

Community Care Statistics: Home Help/care for Adults

The Statistical Report and Internet tables present information provided by Councils with Adult Social Services Responsibilities (CASSRs) relating to home care services purchased or provided during...

% of Talkabout panel who think that the council and partners are doing well helping to reduce amount of household waste

% of Talkabout panel who think that the council and partners are doing well helping to reduce amount of household waste

NI 180 - The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year.

Road Drainage Customer Enquiries

This dataset shows public enquiries and complaints of drainage issues recorded on public roads maintained by DfI Roads in Northern Ireland.

Passenger Transport Customer Satisfaction

Dataset containing results of the Bus User Satisfaction Survey that is carried out annually. The data shows how Leicester compares with other authorities in the overall satisfaction of bus...

Custom Age Tool for 2011 Census Population, Borough and Ward

Excel Age-Range creator for 2001 and 2011 Census population figures. This Excel-based tool enables users to query the single year of age raw data so that any age range can easily be calculated...

% of Talkabout panel who think that the council and partners are not doing well helping to reduce amount of household waste

% of Talkabout panel who think that the council and partners are not doing well helping to reduce amount of household waste

ONS Mid-Year Population Estimates - Custom Age Tables

Excel Age-Range creator for Office for National Statistics (ONS) Mid year population estimates (MYE) covering each year between 1999 and 2016 These files take into account the revised estimates for...

Northern Ireland Water Drinking Water Quality Public Registers, Individual Customer Tap & Authorised Supply Point Results, & Drinking Water Quality Annual Reports

Summary Public Register results by Water Supply Zone, anonymised individual results for Customer Tap samples collected within Water Supply Zones and Authorised Supply Points, and Drinking Water...

VOA Council Tax - customer details

Reports from Local Authorities (or taxpayer themselves where we have contact). Updated: regularly

VOA Council Tax - customer details

Reports from Local Authorities (or taxpayer themselves where we have contact). Updated: regularly

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

NI 006 - Percentage who have given unpaid help at least once per month over the last 12 months

The indicator aims to create a culture in which individuals are able to contribute to their communities by volunteering. High levels of volunteering are one sign of strong, active communities....