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- Published by:
- Department for Regional Development
- Last updated:
- 08 July 2026
Customers' opinions of the services provided by Roads Service in Northern Ireland. This includes key services such as gritting, road drainage, street lighting, safety measures, provision made for...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 February 2020
The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....
- Published by:
- Great Britain-China Centre
- Last updated:
- 10 February 2016
GBCC - Customers of GBCC
- Published by:
- FCDO Services
- Last updated:
- 10 February 2016
FCO(S) - Agreements with customers
- Published by:
- Calderdale Metropolitan Borough Council
- Last updated:
- 08 August 2026
Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.
- Published by:
- Department for Transport
- Last updated:
- 25 September 2025
This data has moved and is now published on the [Road Safety Data](https://www.gov.uk/government/statistics/road-safety-data) page. Road casualty publications and data tools can be found on the...
- Published by:
- Durham County Council
- Last updated:
- 07 October 2024
Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.
- Published by:
- City of York Council
- Last updated:
- 27 July 2020
Detailed data about personal injury accidents on public roads in York that are reported to the police and subsequently recorded, using the STATS19 accident reporting form, from 2005 onwards.
The...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...
- Published by:
- Intellectual Property Office
- Last updated:
- 12 December 2013
Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result.
Location: GB wide data
Time Period: 14...
- Published by:
- Department of Finance and Personnel
- Last updated:
- 08 July 2026
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Finance and Personnel (Northern...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Northern Ireland Statistics and Research Agency
- Last updated:
- 08 July 2026
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Northern Ireland Statistics and Research...
- Published by:
- Met Office
- Last updated:
- 12 December 2013
Data held within the Customer relationship management database containing data on customers and partners.
- Published by:
- Student Loans Company Limited
- Last updated:
- 12 December 2013
Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.
- Published by:
- Maritime and Coastguard Agency
- Last updated:
- 12 December 2013
Contains customer contact details, vessel details and emails. Data collection ceased.
- Published by:
- Companies House
- Last updated:
- 12 December 2013
Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...
- Published by:
- Rural Payments Agency
- Last updated:
- 12 December 2013
CRM (Customer Records Management) system used to record complaints to the Agency
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.
