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FCA: Access to cash coverage in the UK 2021 Q4

The FCA provides an overview of geographical cash access coverage in the UK at the end of the third quarter (October to December) of 2021. This is the fourth in a series of regular updates to...

FCA: Whistleblowing quarterly data 2022 Q1

The data shows the number of new whistleblowing reports the FCA received in January and March 2022 and the allegations they featured. The FCA Whistleblowing team receives reports about alleged...

FCA operating service metrics 2021/22

The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas. For transparency it reports on both internal and...

FCA: Financial promotions quarterly data 2022 Q2

The FCA analyses the data, from 1 April 2022 – 30 June 2022, resulting from action it has taken against authorised firms breaching financial promotion rules and referrals, and investigations into...

FCA: The retail intermediary market 2021

Firms that provide advice on, or arrange, mortgages, insurance policies or retail investment products for consumers must send the FCA information about their activities on the Retail Mediation...

FCA firm complaints data H2 2018 (1 July to 31 December 2018)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA mandated and voluntary information on current account services - August 2019

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority...

FCA: Mortgage lending statistics - September 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - June 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: The retail intermediary market 2018

Financial firms that that provide advice on, or arrange, mortgages, insurance policies or retail investment products for consumers must send the FCA information about their activities on the Retail...

FCA: Retirement income market data 2018/19

The FCA has been collecting data on the retirement income market since April 2015. The data enable the FCA to monitor developments in the market, for example, to gain insights into what action...

FCA firm complaints data 2019 H1 (1 January to 30 June 2019)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Product sales data - 2019 H1

The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to...

FCA mandated and voluntary information on current account services - November 2019

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority...

FCA: Mortgage lending statistics - December 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA Understanding mortgage prisoners

Following the FCA's Policy Statement on the changes to the responsible lending rules, it has published further data on the mortgage prisoner population. The FCA's Mortgage Market Study estimated...

FCA Changes to overdraft charges

From April 2020, banks can only charge for overdraft users a simple annual interest rate – without additional fees and charges. All users of unarranged overdrafts will be better off or see no...

FCA mandated and voluntary information on current account services - February 2020

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority...

FCA: Comparison of banking providers’ fraud controls

Reducing fraud is a priority for the FCA. We have published information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their...

FCA: Mortgage lending statistics - March 2020

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...