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National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

The National Archives - documents delivered onsite

The number of documents delivered onsite at the National Archives in Kew since April 2010

The National Archives - Contracts

Details of central government tenders and contracts, including those for The National Archives, will be published on Contracts Finder https://www.gov.uk/contracts-finder Contracts Finder is...

National Archives: Record transfer report

The file shows the data provided by those 21 bodies that transfer 90% of the records sent to The National Archives each year, in A-Z order. The data from the remaining 63 bodies that are included...

National Archives - Exceptions to moratoria

The exceptions to the spending freeze for The National Archives from July 2010

National Archives - 20-Year Rule: Record Transfer Report

In 2013 the government will begin its move towards releasing records when they are 20 years old, instead of 30. The introduction of a 20-year rule is a key part of the government's transparency...

National Archives Staff Engagement

The Civil Service People Survey involves organisations from across the civil service. A key element of the survey is the 'Employee Engagement Index'. This is a measure of how engaged employees are...

National Archives - Calls to the Contact Centre 2019-20

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

National Archives Trade Union Facility Time 2018-19

The data provides information about the time National Archives employees take off for official trade union activities, and the costs involved.

The National Archives - Spend over £10,000

Details of supplier payments for individual invoices exceeding £10,000 are shown here. These details are updated monthly.

The National Archives - GPC spend data

Details of GPC spend for the National Archives from April 2011