Directory

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer satisfaction Performance commitment Outcome; We protect and improve the water environment Description; Recreational visitor satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after visiting the Customer...

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and taxpayers'....

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the views of as many...

Feedback from customers using the services of the National Archives

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

Data showing customer survey results for those in new affordable homes. Survey is no longer conducted and will not be updated.

Customer satisfaction survey results for the Council Tax call centre. Surveys are conducted every quarter and surveying runs for 1 month

Customer Centre Tickets issued - Parking

Colchester Borough Homes customer satisfaction survey results 2018/19

Customer satisfaction survey results for the Colchester Borough Homes call centre

The attached report provides information regarding Customer Service Performance. The first tab provides information on the Key Performance Indicators and other Performance Indicators The second...

Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received. Each survey operates for a month and aims to record the views of as many customers as...