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Customer Agreements

FCO(S) - Agreements with customers

Subject Access Requests

Contains compliance information about Subject Access requests, including names and details of requestors, summary or the request, time for compliance, numbers of requests

FSA Subject Access Requests

This dataset is an abridged version of the Information Management and Security Team Subject Access Requests Log. The log is used to record, track and report on the Subject Access Requests made to...

centres_subject_er31

centres_subject_er31 a polygon dataset indicating geographic location of Town Centres Subject to Planning Policy ER31 (Town Centre Hierarchy and Uses) within the Tendring District.

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

FOI and Subject Access Requests

List of requests for information and subject access requests. This covers the subject and workflow event dates in responding to the requests

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.