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Major Projects Highlight Reports

Monthly highlight reports for major City of York Council projects. Highlight reports are produced throughout the project lifecycle, they provide the board (and other...

Leeds museums and galleries highlights

This dataset contains information about some key items held by the council's Museums service. The council is currently working on a new 'Collections Online' website. The items listed in this...

Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

Emerging Threats Highlight Report (ETHiR)

Contains names of businesses, names of Veterinary Risk Group (VRG) members and risk managers, locations and detail regarding disease outbreaks, commercially sensitive information on new and ongoing...

No cold-calling zones

No cold-calling zones within the Bristol boundary.No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.

Call Recording System

Audio recording of customer calls made to the contact centre related to DSA services.

No Cold Calling Zones

A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...

101 Call Handling

Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

Calls for Service - Litter

Calls for Service - Litter *This indicator is discontinued

Calls for Service - Noise

Calls for Service - Noise *This indicator has been discontinued

Calls for Service - Cleansing

Calls for Service - Cleansing *This indicator has been discontinued

YCC % Calls Answered - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls Answered - TOTAL

Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

YCC Number of calls offered - Parking

YCC Number of calls offered - Parking

NYP Recorded ASB Calls for Service

NYP Recorded ASB Calls for Service

Hampshire Customer Service Centre Call Statistics

The number of calls to Hampshire's Customer Service Centre

Cold Calling Controlled Zones

Cold Calling Controlled Zones in York. *Please note that the data published within this dataset is a live API link to CYC's GIS server. Any changes made to the master copy of the data will be...

% of external calls answered within 20 seconds - CYC

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out of...

DTrgA Business Continuity Call Out List

Business Continuity Call Out List