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Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Interactive maps

The Department for Business, Energy and Industrial Strategy have published a series of interactive maps. The maps bring together BEIS's Local Authority datasets into one place allowing users to...

Interactive land map

Interactive map of Essex showing land owned by local authorities and central government.

Interactive land map

Interactive map of Essex showing land owned by local authorities and central government.

Customers

GBCC - Customers of GBCC

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

Active People survey interactive tool

Active People Survey (APS) is a national survey of sports participation which reports at the national, demographic and local level. The survey is an official statistic and has been running since...

Customer Agreements

FCO(S) - Agreements with customers

Ecosystems Interactions - Scaling issues

Report contains data that can be used under Open Government Licence. The project seeks to define key interactions between ecological systems which need to be taken into account for decision making...

Local Authority Interactive Tool (LAIT)

Local Authority Interactive Tool (LAIT) An interactive spreadsheet for comparing data about children and young people across all local authorities in England. The LAIT presents information in...

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.