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Calls for Service - Litter

Calls for Service - Litter *This indicator is discontinued

Calls for Service - Noise

Calls for Service - Noise *This indicator has been discontinued

Calls for Service - Cleansing

Calls for Service - Cleansing *This indicator has been discontinued

NYP Recorded ASB Calls for Service

NYP Recorded ASB Calls for Service

Hampshire Customer Service Centre Call Statistics

The number of calls to Hampshire's Customer Service Centre

NYP Recorded ASB Calls for Service - Environmental

NYP Recorded ASB Calls for Service - Environmental *This indicator has been discontinued

Calls for Service - Vegetation (includes weeds and overgrown hedges)

Calls for Service - Vegetation (includes weeds and overgrown hedges)

Calls for Service - Vegetation (includes weeds and overgrown hedges) - (Rolling 12 months)

Calls for Service - Vegetation (includes weeds and overgrown hedges) - (Rolling 12 months)

Call Recording System

Audio recording of customer calls made to the contact centre related to DSA services.

Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

No cold-calling zones

No cold-calling zones within the Bristol boundary.No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.

% of external calls answered within 20 seconds - CYC

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out of...

No Cold Calling Zones

A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...

101 Call Handling

Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

Historical contracts / service orders

Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.

YCC % Calls Answered - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

Equality Advisory and Support Service - data relating to calls received

An external contact centre which helps individuals who feel they have been discriminated against or have a human rights issue. Applies the Equality Act to individual circumstances. The information...

National Archives - Calls to the Contact Centre

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls Answered - TOTAL

Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...