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Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Ministerial gifts, hospitality, travel and meetings, October to December 2016

The Department for Exiting the European Union publishes details of ministers’ meetings with external organisations, gifts (given and received), hospitality and overseas travel on a quarterly...

Special advisers' gifts, hospitality and meetings, October to December 2016

The Department for Exiting the European Union publishes quarterly details of special advisers’ meetings with senior media figures and any gifts or hospitality they received on a quarterly...

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Department for Transport ministerial and special adviser gifts

Information about ministerial and special adviser gifts. This information and data is published quarterly. Where returns are blank this signifies a nil return.

Customer Access Points

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

DFID special advisers gifts, hospitality and meetings returns

The following lists the special advisers gifts (both received and given), hospitality, travel and meetings with external organisations for the Department for International Development.

Northern Ireland Office (NIO): Ministerial Gifts, Hospitality, Travel and Meetings

Data on gifts that ministers gave and received, their external meetings and any overseas travel. Northern Ireland Office (NIO) publishes details of ministers’ meetings with external organisations,...

BEIS: special advisers' gifts, hospitality and meetings

The Department for Business, Energy and Industrial Strategy (BEIS) publishes details of meetings between special advisers and the media, senior executives and other external parties on a quarterly...

DESNZ: special advisers' gifts, hospitality and meetings

The Department for Energy Security and Net Zero (DESNZ) publishes details of meetings between special advisers and the media, senior executives and other external parties on a quarterly basis. It...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Ministers' Gifts and Hospitality from January to December 2024

This dataset contains details of Ministers' Gifts and Hospitality for the period January to December 2024

Ministers' Gifts and Hospitality from January to December 2025

This dataset contains details of Ministers' Gifts and Hospitality for the period January to December 2025

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Goldmine' Customer Relations database

Contact details of customers

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly