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Customer Service Quarterly KPI Underlying Data Q4 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

NI Water AIR21 Outstanding Revenue Breakdown of Customer Services Operating Expenditure 2020 2021

NI Water Annual Information Return 2020 2021 Table 6a Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure

Base Year Freight Matrices

Modelled road freight vehicle movements for a base year of 2006, produced by the Base Year Freight Matrices (BYFM) study. Data consists of numbers of vehicles per average day between a set of...

2016-based household projections

The 2016-based household projections are the most recent set of GLA projections. These projections will form part of the evidence based for the Mayor's new London Plan. These projections are...

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

NI Water Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water Annual Information Return - Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

Interim 2015-based household projections

IMPORTANT NOTE: These projections have been superceded, please see  https://data.london.gov.uk/demography/  for the latest GLA projections.   Household projections incorporating the...

Regional Based Analysis

These are podcasts from the Office for National Statistics - short presentations animated as Youtube videos. The first podcast explores the differences between rural and urban England. It is a...

Interim 2015-based population projections

IMPORTANT NOTE: The 2016-based TREND projections are now available. For housing-led projections the Interim 2015-based projections remain the most current. The housing-led projections will be...

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

Work Based Learning for Adults

The Work Based Learning for Adults scheme was a voluntary training programme aimed principally at those over 25 years who had been on Jobseekers Allowance for over six months. The data includes...