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Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

FCA: Financial Crime: analysis of firms’ 2017-2020 REP-CRIM data

Ensuring the firms the FCA regulates are effective in preventing financial crime through sound controls is a key priority for the FCA. This is important as the size and global nature of the UK...

FCA firm complaints data 2020 H2 (1 July to 31 December 2020)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2021 H1 (1 January and 30 June 2021)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA firm complaints data 2020 H1 (1 January to 30 June 2020)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA firm complaints data H2 2018 (1 July to 31 December 2018)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA firm complaints data 2019 H2 (1 July to 31 December 2019)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA firm complaints data 2019 H1 (1 January to 30 June 2019)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

The Crime and Policing Comparator

The Crime and Policing Comparator allows you to compare data on recorded crime and anti-social behaviour (ASB), quality of service, finances and workforce numbers for all police forces in England...

FCA: Firm complaints data 2023 H2 (1 July to 31 December 2023)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2022 H2 (1 July to 31 December 2022)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2023 H1 (1 January to 30 June 2023)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2024 H1 (1 January to 30 June 2024)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2025 H1 (1 January to 30 June 2025)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2021 H2 (1 July 2021 and 31 December 2021)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2024 H2 (1 July to 31 December 2024)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2022 H1 (1 January 2022 and 30 June 2022)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

Claimant Count Comparators

This dataset uses Claimant Count to monitor unemployment in Leicester and Upper-Tier-Local-Authority (UTLA) comparators as defined by the ONS as well as UTLAs in the East Midlands, and England core...

ID 2007 Comparative Illness and Disability indicator

ID 2007: Health Deprivation and Disability, Comparative Illness and Disability indicator Source: Communities and Local Government (CLG): ID 2007 Publisher: Neighbourhood Statistics Geographies:...

International comparative performance of the UK research base

Data on the performance of the United Kingdom's (UK) research base compared to seven other research-intensive countries (Canada, China, France, Germany, Italy, Japan, and US) and, where data are...