FCA firm complaints data H2 2018 (1 July to 31 December 2018)

Published by:
Financial Conduct Authority (FCA)
Last updated:
23 April 2019
Topic:
Business and economy
Licence:
Open Government Licence

Summary

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an aggregate (market level) and firm specific, although only publishes firm specific data for firms reporting 500 or more complaints in a six month reporting period, or 1,000 or more complaints in an annual reporting period.

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Data links

Link to the data Format File added Data preview
Aggregate complaints data: 2018 H2 analysis HTML 23 April 2019 Not available
Firm specific complaints data HTML 23 April 2019 Not available
FCA complaints data HTML 23 April 2019 Not available

Supporting documents

Link to the document Format Date added
Download the aggregate complaints data H2 2018 XLS 23 April 2019
Download firm specific complaints data H2 2018 XLS 23 April 2019

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