FCA firm complaints data H2 2018 (1 July to 31 December 2018)

• Published by: Financial Conduct Authority (FCA)
• Last updated: 23 April 2019
• Topic: Business and economy
• Licence: Open Government Licence

Summary

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an aggregate (market level) and firm specific, although only publishes firm specific data for firms reporting 500 or more complaints in a six month reporting period, or 1,000 or more complaints in an annual reporting period.

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All datasets from Financial Conduct Authority (FCA)

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• FCA firm complaints data 2019 H2 (1 July to 31 December 2019)
• FCA firm complaints data 2020 H2 (1 July to 31 December 2020)
• FCA firm complaints data 2019 H1 (1 January to 30 June 2019)
• FCA firm complaints data 2020 H1 (1 January to 30 June 2020)

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Data links

Link to the data	Format	File added	Data preview
Download firm specific complaints data H2 2018	XLS	23 April 2019	Not available
Download the aggregate complaints data H2 2018	XLS	23 April 2019	Not available
Aggregate complaints data: 2018 H2 analysis	HTML	23 April 2019	Not available
Firm specific complaints data	HTML	23 April 2019	Not available
FCA complaints data	HTML	23 April 2019	Not available

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