Directory

This is an overview of geographical cash access coverage in the UK at the end of the first quarter (January to March) of 2022. This monitoring forms part of the FCA’s work on access to cash. On a...

From April 2020, banks can only charge for overdraft users a simple annual interest rate – without additional fees and charges. All users of unarranged overdrafts will be better off or see no...

The FCA undertakes many reviews of firms’ financial promotions, which are identified through multiple sources including both consumer and firm referrals. The FCA looks at every financial advert...

The FCA summarises its work to tackle consumer harm in the investment market between 1 April 2021 and 30 September 2021. The FCA's third consumer investments data review shows how it is being more...

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

Since the introduction of the pension freedoms in April 2015, the FCA has collected retirement income data from regulated firms. The data enables the FCA to monitor developments in the market, for...

The data shows the number of new whistleblowing reports the FCA received in October and December 2021 and the allegations they featured. The FCA Whistleblowing team receives reports about alleged...

The data shows the number of new whistleblowing reports the FCA received in April and June 2022 and the allegations they featured. The FCA Whistleblowing team receives reports about alleged...

The FCA has collected data on the retirement income market since April 2015. The data enables it to monitor developments in the market, for example, to gain insights into what action consumers...

The FCA provides an overview of geographical cash access coverage in the UK at the end of the first quarter of 2021. This is the first in a series of regular updates that will monitor coverage...

The FCA has published the latest edition of its Product Sales Data (PSD) statistics. The FCA publishes the aggregated PSD received from firms operating in the mortgages, retail investments, and...

Following the FCA's Policy Statement on the changes to the responsible lending rules, it has published further data on the mortgage prisoner population. The FCA's Mortgage Market Study estimated...

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

This is an overview of geographical cash access coverage in the UK at the end of the second quarter (April to June) of 2022. This monitoring forms part of the FCA’s work on access to cash. On a...

A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. Most of the consumer investment market meets the goals of retail investors. But...

The FCA summarises its work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. The FCA's 2021/22 Business Plan sets out its consumer priorities for the year...

The FCA provides a latest analysis of the intermediary sector based on data drawn from the Retail Mediation Activities Return (RMAR) for 2020. Firms that provide advice on, or arrange, mortgages,...

The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to...

Reducing fraud is a priority for the FCA. We have published information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their...

The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to...