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- Published by:
- The Pensions Regulator
- Last updated:
- 05 September 2013
Synthesis is used by the regulator to manage outbound telephone call campaigns. The system will contain names and contact details of individuals and organisations that are part of each outbound...
- Published by:
- Cabinet Office
- Last updated:
- 02 January 2014
Performance and cost data for publicly funded telephone call centres reporting through the Performance Management Framework (PMF) 2008 to 2010.
- Published by:
- Driving Standards Agency
- Last updated:
- 30 August 2013
Telephone recording of Applications from Candidates for a theory test
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
Departmental telephone list
- Published by:
- City of York Council
- Last updated:
- 19 August 2021
% of external calls answered within 20 seconds - CYC.
This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out of...
- Published by:
- The National Archives
- Last updated:
- 24 September 2020
The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...
- Published by:
- The National Archives
- Last updated:
- 22 February 2021
The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...
- Published by:
- The Pensions Regulator
- Last updated:
- 12 December 2013
The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...
- Published by:
- Office for National Statistics
- Last updated:
- 12 December 2013
UK Statistics Authority
- Published by:
- Bristol City Council
- Last updated:
- 18 July 2024
No cold-calling zones within the Bristol boundary.No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.
- Published by:
- Driving Standards Agency
- Last updated:
- 12 December 2013
Audio recording of customer calls made to the contact centre related to DSA services.
- Published by:
- Norfolk County Council
- Last updated:
- 10 February 2016
A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...
- Published by:
- Home Office
- Last updated:
- 19 November 2014
Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.
- Published by:
- City of York Council
- Last updated:
- 29 October 2018
Calls for Service - Litter
*This indicator is discontinued
- Published by:
- City of York Council
- Last updated:
- 29 October 2018
Calls for Service - Noise
*This indicator has been discontinued
- Published by:
- City of York Council
- Last updated:
- 24 September 2020
Calls for Service - Cleansing
*This indicator has been discontinued
- Published by:
- City of York Council
- Last updated:
- 08 July 2025
YCC % Calls Answered - TOTAL
*This indicator has been discontinued
- Published by:
- National Measurement Office
- Last updated:
- 12 December 2013
Private contact details of staff
- Published by:
- City of York Council
- Last updated:
- 08 July 2025
YCC & Benefits % Calls Answered - TOTAL
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...