Back to dataset
Formal Complaints about the Food Standards AgencyFormal Complaints about the Food Standards Agency 2019
You're previewing the first 4 rows of this file.
Download this file| ComplainantCategory | Stage | ComplaintDetails | DateComplaintReceived | DateAcknowledged | OriginalDueDateForResponse | DateFinalResponseSent | FormalNotificationOfInvestigationByThePHSO | FormalNotificationOfOutcomeByThePHSO | Outcome | Workingdaystakentorespond | Improvementsmadeasaresultofcomplaint |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Other | 1 | Language used in correspondence from the FSA | 2019-02-19 | Not set | 2019-04-16 | 2019-02-26 | Not set | Not set | Not upheld | 5 | Not set |
| Member of public | 1 | Lack of action by the FSA in relation to the illegal sale of a product | 2019-02-19 | 2019-02-22 | 2019-04-16 | 2019-04-18 | Not set | Not set | Partially upheld | 42 | adjustments were already made to how FSA manage equivalent cases |
| Other | 1 | FSA Communications and actions relating to an animal slaughter at an abbattoir | 2019-03-19 | 2019-03-28 | 2019-05-17 | 2019-05-24 | Not set | Not set | Partially upheld | 45 | Not set |
| Member of public | 2 | FSA response at stage 1 of the complaint process and failure to take action against the relevant FSA staff | 2019-04-29 | 2019-04-30 | 2019-06-26 | 2019-06-12 | Not set | Not set | Not upheld | 29 | Not set |