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Formal Complaints about the Food Standards Agency 2022

Formal Complaints about the Food Standards Agency

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ComplainantCategory Stage ComplaintDetails DateComplaintReceived DateAcknowledged OriginalDueDateForResponse DateFinalResponseSent FormalNotificationOfInvestigationByThePHSO FormalNotificationOfOutcomeByThePHSO Outcome Workingdaystakentorespond Improvementsmadeasaresultofcomplaint
Member of public 1 Handling of previous correspondence 27/06/2022 15/07/2022 25/07/2022 28/07/2022 Partially upheld 23 Feedback provided to managers
Member of public 1 Issues with advice given 06/09/2022 23/09/2022 05/10/2022 14/10/2022 Not upheld 27
Food Business Operator 1 Alleged threatening behaviour from FSA staff member 02/11/2022 08/11/2022 30/11/2022 13/12/2022 Not upheld 29
Member of public 1 Issues with regulation of a premises 10/11/2022 15/11/2022 08/12/2022 14/12/2022 Not upheld 24

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