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Formal Complaints about the Food Standards Agency 2016

Formal Complaints about the Food Standards Agency

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Stage ComplaintDetails DateComplaintReceived DateAcknowledged OriginalDueDateForResponse DateFinalResponseSent FormalNotificationOfInvestigationByThePHSO FormalNotificationOfOutcomeByThePHSO Outcome
Stage 1 (Complaints Co-ordinator) FSA hygiene and animal welfare enforcement failures at an abattoir. 2016-01-19 2016-01-20 2016-02-16 2016-02-24 Not upheld
Stage 1 (Complaints Co-ordinator) FSA not correctly regulating a competitor. 2016-02-11 2016-03-04 2016-03-10 2016-04-26 Partially upheld
Stage 1 (Complaints Co-ordinator) incorrect intervention by FSA leading to loss of product. 2016-05-27 2016-06-01 2016-06-28 2016-08-03 Partially upheld
Stage 2 (Chief Executive) FSA mismanagement of complaint made by Official Veterinarian. 2016-03-07 2016-03-15 2106-04-06 2016-05-04 Partially upheld