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NI 181 Time taken to process Housing Benefit/Council Tax Benefit new claims and change events

Publisher
Department for Work and Pensions
Updated
8 July 2026
Topic
Society
Licence
UK Open Government Licence (OGL)

Summary

The average time taken in calendar days to process all new claims and change events in Housing Benefit and Council Tax Benefit. Source: Department for Work and Pensions (DWP) Publisher: DCLG Floor Targets Interactive Geographic coverage: England Time coverage: 2009-2010

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