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Performance Indicator : WEBC02

% of web chats engaged within service level (20 seconds)

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KpiId KpiName Value DataType Period StartDate EndDate CollectionFrequency
WEBC02 % of web chats engaged within service level (20 seconds) NC Percentage 2016/2017 2016-04-01 2017-03-31 Monthly
WEBC02 % of web chats engaged within service level (20 seconds) NC Percentage 2017/2018 2017-04-01 2018-03-31 Monthly
WEBC02 % of web chats engaged within service level (20 seconds) NC Percentage 2018/2019 2018-04-01 2019-03-31 Monthly
WEBC02 % of web chats engaged within service level (20 seconds) NC Percentage 2019/2020_Apr 2019-04-01 2019-04-30 Monthly