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CSPS 2014 - summary of organisations' scores

Civil Service People Survey 2014

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Departmental grouping	Organisation	Response rate	Employee engagement index	My work theme score (B01-B05)	Organisational objectives and purpose theme score (B06-B08)	My manager theme score (B09-B18)	My team theme score (B19-B21)	Learning and development theme score (B22-B25)	Inclusion and fair treatment theme score (B26-B29)	Resources and workload theme score (B30-B36)	Pay and benefits theme score (B37-B39)	Leadership and managing change theme score (B40-B49)	B01. I am interested in my work (% strongly agree or agree)	B02. I am sufficiently challenged by my work (% strongly agree or agree)	B03. My work gives me a sense of personal accomplishment (% strongly agree or agree)	B04. I feel involved in the decisions that affect my work (% strongly agree or agree)	B05. I have a choice in deciding how I do my work (% strongly agree or agree)	B06. I have a clear understanding of [my organisation's] purpose (% strongly agree or agree)	B07. I have a clear understanding of [my organisation's] objectives (% strongly agree or agree)	B08. I understand how my work contributes to [my organisation's] objectives (% strongly agree or agree)	B09. My manager motivates me to be more effective in my job (% strongly agree or agree)	B10. My manager is considerate of my life outside work (% strongly agree or agree)	B11. My manager is open to my ideas (% strongly agree or agree)	B12. My manager helps me to understand how I contribute to [my organisation's] objectives (% strongly agree or agree)	B13. Overall, I have confidence in the decisions made by my manager (% strongly agree or agree)	B14. My manager recognises when I have done my job well (% strongly agree or agree)	B15. I receive regular feedback on my performance (% strongly agree or agree)	B16. The feedback I receive helps me to improve my performance (% strongly agree or agree)	B17. I think that my performance is evaluated fairly (% strongly agree or agree)	B18. Poor performance is dealt with effectively in my team (% strongly agree or agree)	B19. The people in my team can be relied upon to help when things get difficult in my job (% strongly agree or agree)	B20. The people in my team work together to find ways to improve the service we provide (% strongly agree or agree)	B21. The people in my team are encouraged to come up with new and better ways of doing things (% strongly agree or agree)	B22. I am able to access the right learning and development opportunities when I need to (% strongly agree or agree)	B23. Learning and development activities I have completed in the past 12 months have helped to improve my performance (% strongly agree or agree)	B24. There are opportunities for me to develop my career in [my organisation] (% strongly agree or agree)	B25. Learning and development activities I have completed while working for [my organisation] are helping me to develop my career (% strongly agree or agree)	B26. I am treated fairly at work (% strongly agree or agree)	B27. I am treated with respect by the people I work with (% strongly agree or agree)	B28. I feel valued for the work I do (% strongly agree or agree)	B29. I think that [my organisation] respects individual differences (e.g. cultures, working styles, backgrounds, ideas, etc) (% strongly agree or agree)	B30. In my job, I am clear what is expected of me (% strongly agree or agree)	B31. I get the information I need to do my job well (% strongly agree or agree)	B32. I have clear work objectives (% strongly agree or agree)	B33. I have the skills I need to do my job effectively (% strongly agree or agree)	B34. I have the tools I need to do my job effectively (% strongly agree or agree)	B35. I have an acceptable workload (% strongly agree or agree)	B36. I achieve a good balance between my work life and my private life (% strongly agree or agree)	B37. I feel that my pay adequately reflects my performance (% strongly agree or agree)	B38. I am satisfied with the total benefits package (% strongly agree or agree)	B39. Compared to people doing a similar job in other organisations I feel my pay is reasonable (% strongly agree or agree)	B40. I feel that [my organisation] as a whole is managed well (% strongly agree or agree)	B41. [Senior managers] in [my organisation] are sufficiently visible (% strongly agree or agree)	B42. I believe the actions of [senior managers] are consistent with [my organisation's] values (% strongly agree or agree)	B43. I believe that [the board has] a clear vision for the future of [my organisation] (% strongly agree or agree)	B44. Overall, I have confidence in the decisions made by [my organisation's senior managers] (% strongly agree or agree)	B45. I feel that change is managed well in [my organisation] (% strongly agree or agree)	B46. When changes are made in [my organisation] they are usually for the better (% strongly agree or agree)	B47. [My organisation] keeps me informed about matters that affect me (% strongly agree or agree)	B48. I have the opportunity to contribute my views before decisions are made that affect me (% strongly agree or agree)	B49. I think it is safe to challenge the way things are done in [my organisation] (% strongly agree or agree)	B50. I am proud when I tell others I am part of [my organisation] (% strongly agree or agree)	B51. I would recommend [my organisation] as a great place to work (% strongly agree or agree)	B52. I feel a strong personal attachment to [my organisation] (% strongly agree or agree)	B53. [My organisation] inspires me to do the best in my job (% strongly agree or agree)	B54. [My organisation] motivates me to help it achieve its objectives (% strongly agree or agree)	B55. I believe that [senior managers] in [my organisation] will take action on the results from this survey (% strongly agree or agree)	B56. I believe that managers where I work will take action on the results from this survey (% strongly agree or agree)	B57. Where I work, I think effective action has been taken on the results of the last survey (% strongly agree or agree)	B58. I am trusted to carry out my job effectively (% strongly agree or agree)	B59. I believe I would be supported if I tried a new idea, even if it may not work (% strongly agree or agree)	B60. My performance is evaluated based on whether I get things done, rather than solely follow process (% strongly agree or agree)	B61. When I talk about my organisation I say "we" rather than "they" (% strongly agree or agree)	B62. I have some really good friendships at work (% strongly agree or agree)	D01. Are you aware of the Civil Service Code? (% yes)	D02. Are you aware of how to raise a concern under the Civil Service Code? (% yes)	D03. Are you confident that if you raise a concern under the Civil Service Code in [your organisation] it would be investigated properly? (% yes)	E01. During the past 12 months, have you personally experienced discrimination at work? (% yes)	E03. During the past 12 months, have you personally experienced bullying or harassment at work? (% yes)	W01. Overall, how satisfied are you with your life nowadays? (% rating 7-10)	W02. Overall, to what extent do you feel the things you do in your life are worthwhile? (% rating 7-10)	W03. Overall, how happy did you feel yesterday? (% rating 7-10)	W04. Overall, how anxious did you feel yesterday? (% rating 0-3)
Civil Service	Civil Service benchmark (median)	77%	59%	75%	83%	67%	79%	49%	75%	74%	28%	43%	89%	79%	76%	56%	74%	86%	81%	83%	68%	81%	80%	64%	73%	77%	65%	61%	63%	39%	84%	80%	74%	62%	51%	42%	43%	79%	84%	65%	74%	84%	70%	76%	89%	72%	59%	66%	29%	32%	24%	45%	53%	47%	45%	44%	31%	30%	58%	36%	41%	59%	49%	48%	45%	43%	45%	55%	35%	89%	68%	65%	68%	76%	90%	64%	69%	10%	10%	64%	70%	60%	50%
Attorney General's Departments	Attorney General's Office	93%	79%	87%	99%	78%	95%	77%	87%	89%	39%	79%	95%	86%	81%	83%	89%	97%	100%	100%	81%	78%	92%	78%	76%	84%	76%	84%	76%	57%	92%	97%	97%	84%	84%	68%	73%	95%	92%	81%	81%	97%	95%	89%	100%	92%	76%	76%	35%	43%	38%	89%	95%	84%	81%	83%	59%	62%	89%	73%	73%	89%	81%	65%	81%	92%	95%	84%	78%	95%	86%	89%	92%	81%	97%	84%	86%	3%	5%	64%	74%	56%	50%
Attorney General's Departments	Crown Prosecution Service	62%	53%	67%	83%	59%	70%	39%	65%	62%	34%	33%	90%	78%	73%	43%	52%	85%	81%	83%	58%	71%	69%	58%	63%	70%	58%	54%	56%	33%	78%	73%	60%	52%	43%	29%	33%	68%	78%	52%	63%	82%	55%	72%	85%	51%	42%	49%	32%	37%	33%	32%	43%	41%	33%	32%	23%	19%	42%	29%	32%	48%	31%	51%	38%	35%	35%	43%	30%	81%	50%	48%	63%	80%	88%	61%	56%	14%	13%	56%	66%	54%	42%
Attorney General's Departments	HM Crown Prosecution Service Inspectorate	86%	56%	68%	85%	76%	81%	47%	70%	76%	18%	43%	88%	67%	63%	54%	71%	92%	83%	79%	75%	88%	92%	79%	79%	79%	79%	67%	75%	50%	92%	79%	71%	63%	63%	22%	35%	75%	79%	63%	63%	83%	71%	88%	92%	75%	58%	63%	17%	21%	17%	33%	58%	42%	46%	38%	29%	33%	54%	42%	50%	52%	30%	39%	35%	39%	58%	58%	54%	88%	54%	71%	79%	83%	100%	88%	71%	4%	4%	59%	64%	55%	55%