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Food Standards Delivery Model (FSDM) RegistersCR Confidence in Management

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Notation	Score	Name	Description	Example	Scheme	Notes	StartDate	ChangeDate	EndDate
CIM001	1	Serious noncompliance	Track record of poor compliance.	Little or no technical knowledge. No appreciation of hazards/no quality control. No staff training/supervision. Evidence of previous formal enforcement action. Disproportionate number of justified complaints since last inspection. Unwillingness to act on advice or enforcement action. Unreactive approach to dealing with any non-compliance, resulting in immediate risk to consumers or could give rise to potentially fraudulent actions/activities.	FoodStandards	Not set	08/06/2023	Not set	Not set
CIM002	2	Significant noncompliance	Track record of varying compliance	Staff training/supervision is inadequate. Poor understanding of relevant food law and control necessary controls. Significant number of justified complaints. Reluctance to engage and slow to respond and rectify any non-compliance in a timely manner resulting in the potential for consumers to be mis – informed.	FoodStandards	Not set	08/06/2023	Not set	Not set
CIM003	3	Broad compliance, with only minor non-compliance	Satisfactory record compliance with history of minor non-compliance only	Staff can demonstrate a basic understanding of all relevant food law. Some complaints but not excessive. Good attitude to Food Standards compliance but struggling to implement them and relying on LA support.	FoodStandards	Not set	08/06/2023	Not set	Not set
CIM004	4	Good compliance	Staff can demonstrate good awareness of food law and necessary controls.	Good track record. Minor complaints. Fully engaged. Good attitude to FS Compliance.	FoodStandards	Not set	08/06/2023	Not set	Not set