| Summary of Complaint |
How received |
When Received |
Internal ref |
Comp ref |
Background Information |
Action taken and response to complaint |
| The complainant raised three points in relation to the publishing of legislation |
Email |
4.9.13 |
3625 |
Comp ref: 358 |
Legislation web site publishes legislation, revised and as enacted 1267- present |
We explained what work is being carried out in relation to the three points raised. |
| Transcription errors on Find my Past led to failed searches |
Your Views |
9.9.13 |
3643 |
Comp ref: 359 |
Soldiers records from 1660 to 1914 have been digitalised and can be searched online |
We apologised for the inconvenience and contacted Find my Past to get the errors corrected. |
| Arrived at the archives on bank holiday Saturday and found that we were closed |
Email |
16.9.13 |
3698 |
Comp ref: 360 |
The National Archives closes over bank holiday weekends the closure information is displayed on the web site |
We apologised for the inconvenience and explained where the opening information could be found and offered records advice. |
