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Customer Satisfaction - All

Publisher
Colchester Borough Council
Updated
8 August 2020
Topic
Not set

Summary

Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. 
Each survey period runs for 1 month and aims to record the views of as many customers as possible.

Question 5 – “Do you feel you were treated fairly today?” was introduced in December 2017.

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Additional information

Source Metadata
XML, HTML
Date added
03 August 2020
Harvest GUID
https://www.colchester.gov.uk//council-information/customer-satisfaction-all