Statistics on the average number of days to process (i) new (ii) change of circumstances of HB / CTB claims. Note: Prior to Oct 2011 this was named HB/CTB Right Time Indicator.
https://www.gov.uk/government/collections/housing-benefit-and-council-tax-benefit-statistics-on-speed-of-processing--2
Source agency: Work and Pensions
Designation: Official Statistics not designated as National Statistics
Language: English
Alternative title: HB Speed of Processing
