|
Department |
Organisation Name |
Project name |
Basis for expenditure approval |
Total Value requested (£M) |
Total Value Approved (£M) |
Date of approval |
|
HMRC |
|
Contact Centre: S14 re tender |
The contract for the provision of HMRC Contact Centre telephony expired on 30 June 2013. An extension of the contract has been approved for a maximum period of up to 2 years to allow completion of procurement of a replacement service and safe transition to the new service which is the focus for this expenditure. |
£41,100,000 |
£41,100,000 |
29/10/2013 |
|
HMRC |
|
Work Management Plus |
Significant cost reductions exception handling across the Personal Tax Directorate.delivering a more seamless and efficient service to mass market customers. |
£17,300,000 |
£17,300,000 |
04/10/2013 |
|
|
|
|
|
|
|
|
