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Housing Benefit / Council Tax Benefit Speed of Processing

Publisher
Department for Work and Pensions
Updated
20 May 2020
Topic
Society

Summary

Statistics on the average number of days to process (i) new (ii) change of circumstances of HB / CTB claims. Note: Prior to Oct 2011 this was named HB/CTB Right Time Indicator. DWP stopped administering Council Tax Benefit (CTB) in 2013 https://www.gov.uk/government/collections/housing-benefit-and-council-tax-benefit-statistics-on-speed-of-processing--2 Source agency: Work and Pensions Designation: Official Statistics not designated as National Statistics Language: English Alternative title: HB/CTB Speed of Processing

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