Statistics on the average number of days to process (i) new (ii) change of circumstances of HB / CTB claims.
https://webarchive.nationalarchives.gov.uk/20130103053705/http://research.dwp.gov.uk/asd/asd1/hb_ctb/performance/performance.asp
NOTE: From 26 October 2011 onwards, this publication will no longer include a combined RTI measure. It will show processing times for new claims and changes of circumstances seperately, with no combined RTI measure. It will therefore be renamed HB/CTB Speed of Processing. Please check for future publications under this new name.
Source agency: Work and Pensions
Designation: Official Statistics not designated as National Statistics
Language: English
Alternative title: RTI
