Directory

To include the full register of DSA staff and work contact details. The full physical assets lists. The contract will also be responsible for work men on site including third parties.

Policy Framework and policies

Development Including Appraisal Results, Training History Training Needs Analysis

DSA Archive containing information to mark the anniversary of the driving test, DSA etc.

Recruitment Including Pre-employment Checks, Job Applications, Selection Criteria, Sift Results, Assessment Results

Data Protection Act section 29/35 Files. Details of requests for information including details of individuals and tests etc

Joint Approvals Unit for Periodic Training (JAUPT) centre & course approvals - organisation & approved centre name & address, contact email & telephone no, nature, business size & sector, centre...

General ledger Inc. Accounting Structure, Profit/Cost Centres, Budgets, Accounting Entries

Absence/ Medical Including Attendance/ Leave Details, Sick Absence, Disability Information etc.

Criminal Records Bureau and Disclosure Scotland application forms from Approved Driving Instructors & Potential Driving Instructors.

Information used to ensure the consistency and quality of the driving test.

Motorcycle Instructor Personal Files.

Record of customer contact with Customer Enquiry Unit and other DSA branches excluding Chief Executive's Office.

Monthly key performance indicators. KPI 11 and KPI 18 includes booking number, Date of Test and Incident Number for all candidates who have had a test cancelled by Pearson, or received a result in...

Business Continuity Plans repository

Details & copies of logos issued (Driver Certificate of Professional Competence and & SAFED).

Details required for Independent Complaints Assessor cases correspondence including letters from customers and DSA evidence to support the case concerned.

Any files relating to ongoing Approved Driving Instructor (ADI) Appeals & ADI Enforcement cases. The information covers the nature of the case and potential ADI history.

Information about cases where a candidate has driven away from the test centre following a test fail including name, addresses, vehicle details, driver numbers.

Signed copies of contract variances and implementation documentation