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Next step customer satisfaction and progression surveys

Satisfaction and progression survey data for customers of Next Step collected one month (satisfaction) and six months (progression) after the adviser session (September 2011 - March 2012). Survey...

FCA: Financial Crime: analysis of firms’ 2017-2020 REP-CRIM data

Ensuring the firms the FCA regulates are effective in preventing financial crime through sound controls is a key priority for the FCA. This is important as the size and global nature of the UK...

FCA firm complaints data 2020 H2 (1 July to 31 December 2020)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2021 H1 (1 January and 30 June 2021)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA firm complaints data 2020 H1 (1 January to 30 June 2020)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA firm complaints data H2 2018 (1 July to 31 December 2018)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA firm complaints data 2019 H2 (1 July to 31 December 2019)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA firm complaints data 2019 H1 (1 January to 30 June 2019)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2023 H2 (1 July to 31 December 2023)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2022 H2 (1 July to 31 December 2022)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

Transparency in Procurement and Contracting Progress Reports

Quarterly reports showing progress of core departments in publishing tenders and contracts on Contracts Finder.

FCA: Firm complaints data 2023 H1 (1 January to 30 June 2023)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2024 H1 (1 January to 30 June 2024)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2025 H1 (1 January to 30 June 2025)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

How indirect taxes can be regressive and progressive

An analysis of how UK household indirect taxes can be both regressive and progressive depending on whether the distribution of households were ranked according to their disposable income, or their...

Progress towards Sustainable Operations on the Government Estate

Progress towards Sustainable Operations on the Government Estate

FCA: Firm complaints data 2021 H2 (1 July 2021 and 31 December 2021)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2024 H2 (1 July to 31 December 2024)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

DBS: performance of disclosure progress and update service

Dataset relating to DBS performance regarding disclosure progress, the informaiton disclosed and their update subscription service

FCA: Firm complaints data 2022 H1 (1 January 2022 and 30 June 2022)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...